At The Mall Today...

I was at the mall today and lucked into a sale at The Children's Place - everything in the store was 30% off. I signed up for their store card and got an additional 10% off, for a total discount of 40%. Not bad. I bought some clothes for the kids for Christmas.

I then went to Old Navy where they were having at 50% sale - but on only some of the items. I found a pair of pants that I liked for my daughter, but they weren't marked down. I thought I'd ask anyway, and made a firm decision to not purchase them if they weren't marked down.

I asked the cashier (who overheard me tell my friend I wasn't going to buy them unless they were marked down) and she told me that they had a "promo discount" of 25%. Hmmm. I bought them, all the while wondering if the discount would have been applied if I hadn't asked about it...
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Nickel And Dime

I came across this story in my money saving web surfing, and just thought I'd pass along the link:

"A Nickel And Dime Budget " - TheChronicleHerald.ca

What moved me about this story was the extreme degree of this woman's poverty, and her struggle to support herself and her 12 year old daughter (it made me appreciate how lucky I am!). The way that she is able to sustain herself and her daughter on her meagre income is eye opening, to say the least.

Customer Service Discounts

This may be old news for some people, but I'd like to share an experience I had at Zellers recently...

I bought something that I thought was on sale (55% off). When I got to the parking lot and reviewed the receipt, I noticed I hadn't gotten the discount. I went back to customer service and was told that the item in question was not actually included in the sale. The customer service cashier said to me:

"Would you like to return it, or do you still wish to purchase it? The best that I can give you is 25% off."

(Really??)

Me: "Well... hmmm. Ok, I guess, thank you, I'll take the 25% off."

I am wondering now, if I'd caught the mistake at the cashier instead of going to customer service afterwards, would she have been able to offer me the 25% discount? Would it have been full price, or not purchase?

I'm thinking that (assuming you have the time) that instead of checking items as they are scanned at the till for sales discounts, you're better off waiting until transaction is paid for and closed, and then going to customer service with any discrepancies.

Has anyone out there had a similar experience, or any insight to share?

J